Bath Fitter | Guilderland, NY 12084
Review by : Lois M. in Mountain Dale, NY Project: Install or Replace a Shower totally unsatisfied! Thought I purchased a skin to cover the existing shower base with minimal damage to the existing tile walled shower as well as minimal change in height of threshold When installed, it is at least 4 inches taller, making the shower totally unsafe and inaccessible to the elderly mobility challenged homeowner for whom this repair was being made. When I called to get this corrected I got and continue to be getting the runaround and excuses (not to mention that returning a phone call does not seem to be a priority for them) I have gotten the excuse that showers installations are different from tubs but the sales rep inadvertently forgot to mention this detail. It was also suggested that installation of a handicap (low threshold) base was discussed and I supposedly turned down for financial reasons (not true) yet I was told the sales rep did not realize that a "handicapped" pe...